Due to the nature of printing, every job is custom made using your files or approved artwork. ALL SALES ARE FINAL. Instaprint LLC provides no refunds or credit for any orders (including, but not limited to, product orders, Design Services orders, and Logo Services orders) unless Instaprint LLC cancels such order in its sole discretion. You must notify Instaprint LLC within 3 (3) business days following the date of pick-up or delivery of any defects discovered in the ordered product. After such notification, if we verify that we made an error in our reasonable discretion, we will re-print the order. In order to receive a replacement, you may be asked to return one hundred percent (100%) of the received product within fifteen (5) days (at your own expense) from the time the ordered product was picked-up and/or delivered.